Benefits:

Bonus based on performance
Competitive salary
Employee discounts
Training & development

We are looking for an experienced and passionate Restaurant General Manager to join our team.

As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience

To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.

JOB DUTIES:

Manage and oversee the entire restaurant operation
Deliver exceptional guest services
Ensuring guest satisfaction
Plan new and update existing menus
Plan and develop the overall restaurant marketing strategy
Manage restaurant’s tech stack.
Respond efficiently to customer questions and complaints
Organize and supervise shifts
Manage and lead staff
Develop hourly and salary staff
Hire new employees
Terminate employees when necessary
Training and evaluate staff performance
Manage food cost, forecast requirements, and maintain inventory
Manage restaurant supplies including smallwares
Control costs and minimize waste
Create and nurture a positive working environment
Implement innovative strategies to improve productivity, sales, and food quality.

JOB REQUIREMENTS:

Ideally, 5+ years of experience as a Restaurant General Manager or similar role
Ideally, 5+ years of experience customer service management
Extensive food and wine knowledge
Computer literacy
Familiarity with restaurant management software
Strong leadership, motivational and people skills
Good financial management skills
Critical thinker and problem-solving skills
Team player
Good time-management skills

Complete our short application today!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

A great restaurant begins with great employees. We focus on exceptional service, food quality and growth. We are looking for high-energy people who love the hospitality business and want to be a part of a successful team. Experience is important, but work ethic, drive and personality matter most. If you possess these qualities, we encourage you to apply!

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How many years of management experience do you have?*

What has been your favorite manager job and why?*

One of your servers receives a guest complaint. The customer was not greeted in a timely fashion and when the food arrived, it was not what the customer ordered. Explain in detail how you would right the situation with the guest and how you would approach giving corrective feedback to the server.*

Describe your management style.*

There is a power outage in your area, and you find that your walk-in cooler and freezer are no longer working. What steps would you take to resolve the situation?*

What is your availability? Please be as detailed as possible.*

What characteristics do you look for in an ideal employee and why?*

A customer came into your restaurant this morning and is claiming to be ill from food poisoning from consuming the meal at your restaurant. What do you do? Please explain all steps in resolving the situation.*

What type of service do you feel most comfortable working in?*

Which of the following hurdles during a shift would stress you out the most?*

Why should I hire you?*

Who is your favorite boss of all time and why?*

Describe the last time you had a strained relationship with an employee and how you resolved the situation.*

What is the best way for you to receive corrective feedback?*

Describe the mentor that is most responsible for shaping you as a manager. Why do you think this person was able to influence you so much?*

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We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

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Company Perks

Competitive Pay

Paid time off (for eligible employees)

Fun and Fast paced work environment

Insurance benefits for eligible Full Time Employees

Employee, Family and Friends Food Discounts

Employee Advancement Opportunities

Front of House Salary Manager

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Company Perks