Job Summary
As a Host or Hostess at Badlands, your ultimate goal is to make a lasting positive first impression for our guests and to make every guest feel at home when they choose us for their dining experience.
Responsibilities
- Welcome all guests to our restaurant in a polite and friendly manner with a smile
- Provide accurate wait times and monitor waiting list
- Escort guests to assigned dining or bar areas
- Provide menus and announce waiter/waitress name
- Answer questions or make recommendations for complementary products
- Collaborate with wait staff on available seating options
- Handle complaints or problems with a positive attitude
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address guest questions
- Assist wait staff as needed
- Greet customers upon their departure
- Maintain a clean reception area
- Ability to work irregular hours, nights, weekends and holidays
- Ability to be flexible in all situations based on business need
- Effective communication skills; basic math and reading skills
- Willingness to abide by the appearance, uniform and hygiene standards at Badlands
- Previous experience in restaurant business
- Understanding of restaurant etiquette
- Attention to cleanliness and safety
- Patience and customer-oriented approach
- Friendly attitude & excellent people skills
- Responsible & trustworthy
- Flexible hours
- Competitive wages
- Health, Dental, Vision & Life benefits
- PTO
- Meal Discounts
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
"Hospitality Management & Integration's success depends on our people. After 10 years of serving North Dakota from our Badlands & Sonic Drive-In restaurants, we have learned that we can only prosper and provide opportunities for employment and growth when we continually improve ourselves and our people.
That is why we at HMI are dedicated to raising the bar in relentless improvement and cultivating strong, continuous development. We would love for you to join our rapidly growing team and help us continue to provide North Dakota with the legendary service we are known for!"
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