Benefits:

Competitive salary
Employee discounts
Opportunity for advancement

We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.

You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.

Responsibilities:

Greet guests and seat them at tables or in waiting areas
Provide guests with menus
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
Operate cash registers to accept payments for food and beverages
Answer the phone.
Take to-go orders when necessary.
Keep the host stand neat, tidy, and presentable for guests.

Qualifications:

Previous restaurant hosting or serving experience preferred
Friendly and customer-focused personality
Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
Ability to effectively communicate on the telephone
Must be able to carry trays or supplies (10-30 lbs.)

Complete our short application today!

Compensation: $18.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Welcome to Subculture, everyone... and we mean everyone. The epitome of hospitality, Subculture Group and its conglomerate of venues embodies what it means to be in the business of making memorable meals, deliciously crafted beverages and unforgettable nights in its more than 18 locations- all as varied and as eclectic as its prized teams of dedicated staff. A leader in this group of winning locations is Kapow Noodle Bar, a multi-location, progressive Asian concept focused on executing exceptional food, extraordinary drinks and a level of service that draws our guests back time and time again. Expect sensory overload from every direction: the artwork, the explosive flavors of both food and drinks and the thrill of performance as the sounds of Karaoke singers serenade their party. As employers there is a sense of pride and ownership imparted through our comprehensive training programs providing all the tools needed to guide and enhance our guests' experiences. The only thing missing right now is you!

(if you already have a resume on Indeed)

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How many years of hosting experience do you have?*

What has been your favorite hosting job and why?*

How do you handle a line out the door, a big waitlist, and the phone ringing all the time, when you are alone at the host stand?*

How can a manager best support you when you are busy?*

When it comes to picking up additional shifts, what best describes you?*

What is your availability? Please be as detailed as possible.*

What makes someone a great host(ess) and why?*

You are in the dinning room seating guests when someone flags you down and tells you that they still don’t have their appetizer, which was ordered some time ago, what do you do?*

What type of service do you feel most comfortable working in?*

Which of the following hurdles during a shift would stress you out the most?*

Why should we hire you?*

Who is your favorite boss of all time and why?*

Describe the last time you had a conflict with a co-worker and how the situation was resolved.*

What is the best way for you to receive corrective feedback*

Who is the worst boss you have worked for and why?*

The restaurant is busy and there is an hour wait. A customer approaches the host stand furious that he has not been called yet. When you look for his name on the list, you discover that you did call his name on multiple occasions some time ago. What do you do to resolve the situation with the guest?*

U.S. Equal Opportunity Employment Information (Completion is voluntary)

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

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BENEFITS

25% off food and 50% off beverages (some discretion at certain locations/select products)

For our staff to be treated royally. Subculture Group employees receive discounts for themselves and 1 guest at all locations.

Yearly trips for all staff

Holiday gatherings

No line/no cover at many of our concerts and events held at Subculture Nightclubs

Health insurance programs, as well as dental for qualifying employees

Your management team will fill you in on insurance details and enrollment, but your discounts start NOW!