General Manager is responsible for all operational requirements of the Pizza Shop and management of the Shop Manager(s), Crew Members, and Crew Associates. The General Manager leads the successful day-to-day operation of the restaurant by demonstrating standards and behaviors consistent with the Company’s values and culture. General Manager is also required to perform all other functions in the Pizza Shop based on volume and staffing.

General Manager Duties and Functions:

Responsible for Pizza Shop operation.
Develop and communicate Pizza Shop’s goals and requirements to Crew Members (including Shop Manager).
Report all operating information to the Supervisor and recommend solutions for problems and concerns including failing to meet or exceed operating budgets.
Identify talent, interview, and hire new Crew Members (management and non-management), as required.
Coordinate with the Shop Manager in providing training, evaluating, and developing Crew Members and Crew Associates.
Train and provide coaching and direction to the Shop Manager (including performance evaluations).
Develop a staffing plan and review schedules prepared by Shop Manager to ensure adequate staffing.
Communicate regularly with the Shop Manager about operational issues, observations, insights, and suggestions.
Evaluate store conditions and key business indicators to identify problems, concerns, and opportunities for improvement. Implement solutions to remedy existing problems and concerns.
Manage all service contracts to ensure that routine and preventative maintenance occurs.
Maintain adequate inventory (food and beverage) levels. Supervise inventories and estimate food and beverage needs and costs.
Demonstrate active community involvement to promote and grow the business.
Timely perform required administrative duties, including processing required paperwork.
Ensure compliance with operational standards, Company policies, federal/state/local laws, and ordinances and take prompt corrective action where necessary.
Perform other tasks as needed (including delivery, cleaning, and sanitizing) to ensure the smooth and efficient operation of the Pizza Shop and/or as directed by the Supervisor.

Minimum Requirements:

College degree is preferred. Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative.
Proficiency with computers (MS Word, Excel).
Knowledge of restaurant functions including food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
Must possess a valid driver’s license.
Must be able to comply with oral and written instructions and communicate and exchange accurate information so that others will understand.
Must be ServSafe certified.
Hours may vary and General Manager must fill in for his/her Shop Manage, Crew Members, and Crew Associates (when necessary) or if emergencies arise.
Must be willing to work evenings, weekends, and holidays.
Must be willing to work approximately 50 hours per week.

Physical Demands:

Remain in a stationary position for substantial periods of time, move and traverse within the shop as necessary, position self to perform functions required by the position, observe details at close range, communicate effectively, operate a computer and other digital devices, transport/move products, and goods weighing up to 50 pounds.

Working Conditions:

Working conditions involve noise, heat, changes in temperature, odors, moisture, and other conditions common in a restaurant.

Performance of Essential Functions:

General Manager must be able to perform the essential functions of the General Manager position satisfactorily. Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Compensation: $51,480.00 - $57,200.00 per year

WANT TO WORK AT SLICE ON BROADWAY? HERE IS WHAT WE ARE ALL ABOUT...

Passion, purpose, and consistency These are the building blocks on which Slice on Broadway built its foundation. Slice on Broadway's success depends on our people. Our business can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We recognize, however, that success is not only measured by sales, guest counts, and numbers alone. We are measured as much by the way in which we achieve our goals, as we are by the actual achievements themselves. We believe that a commitment to uncompromising values and integrity should always guide our decisions and actions as we pursue our goals.

Following are the core values that form the foundation of our measurement of success:

We believe in providing legendary service. Customers remember their experience and how they were treated. Our goal is to provide that kind of unique and genuine experience every time
We believe that good enough isn’t. We never stop trying to do it better, no matter how good we are. We constantly strive to "raise the bar."
We believe our continued success depends on teamwork.
We know that great achievements are only possible by helping and respecting each other.
We strive to create an environment that our crew looks forward to each day.
We believe in personal accountability and avoid blaming others when things don’t turn out as planned.
We work to build trust with others in each and every transaction and interaction.

We recognize that honesty and trust form the bond that holds organizations and relationships together.

Passion ~ Pizza | Purpose ~ Legendary | Consistency ~ Always

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Benefits & Perks

HEALTH INSURANCE

We are pleased to be able to offer eligible Crew Members health care benefits through UPMC Health Plan. The Company will pay 50% (fifty percent) of the Health Insurance Premium for qualified full-time management Crew Members and 25% (twenty-five percent) for non-management Crew Members. For a Crew Member to be eligible member must be full-time and must work a minimum of thirty (30) hours per week on a regular and consistent basis. Employees are eligible for benefits 90 (ninety) days after the first day of employment

401K PLUS COMPANY MATCH

The Company offers Crew Members a 401(K) Plan plus company match. In order for a Crew Member to be eligible member must be full-time and must work a minimum of thirty (30) hours per week on a regular and consistent basis. Employees are eligible for benefits 90 (ninety) days after the first day of employment

CREW MEMBER ASSISTANCE PROGRAM

From time-to-time, virtually everyone can use support in managing their personal and work life. To assist you in these efforts we partner with Life Solutions, an affiliate of UPMC, to provide you with a Crew Member Assistance Program (“CMAP”). The assistance received from the CMAP is confidential and there is no cost to Crew Members for using these services. The CMAP provides our Crew Members with complete resources to address a wide variety of personal and family needs. Counselors are available twenty-four (24) hours per day, seven (7) days per week

PAID TIME OFF

Slice Crew believes it is beneficial to Crew Members and Slice Crew that Crew Members take time off so that they will remain productive and enthusiastic while at work in addition to having paid sick days available. Slice Crew provides flexibility and choices to Crew Members to take time off through Paid Time Off (“PTO”). PTO is available for use throughout the year, instead of providing separate time off for sick, vacation, personal reasons, and other purposes. Subject to the requirements of this Policy, you may use your PTO for any purpose, including for vacation, illness, personal reasons, appointments, school, and any other activity of the Crew Member’s choice

EMPLOYEE DISCOUNTS

Crew Members may purchase pizza and other food products at any participating Slice on Broadway pizza shop, for personal use, at a discounted rate of twenty-five (25%) percent off the retail price

WEEKLY PAY

FLEXIBLE SCHEDULE