As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.

Key Qualifications:

Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
Availability to work flexible hours, including nights, weekends, and holidays.
Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
Strong communication skills, with the capability to follow and understand both written and spoken instructions.
Able to effectively manage multiple tasks in a high-pressure environment.
Comfortable working in tight spaces with varying noise levels and temperatures.
Physical ability to stand and walk throughout the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.

Responsibilities:

Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
Effectively use promotional strategies to enhance guest experiences and boost sales.
Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
Demonstrate proficiency in operating POS systems and handling various payment terminals.
Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
Perform additional duties as required to ensure the restaurant operates smoothly.

Compensation: $2.13 - $200.00 per hour

MAD Eats is an exciting Modern American Diner concept by Chef/Owner Erik Reynolds focused on offering a family-friendly atmosphere with creative, Chef-driven, diner-style food.

Expect the unexpected with a modern twist to your favorite diner foods. MAD Eats features an all day brunch seven days a week with daily mimosa and bloody Mary specials. You can also expect homemade pies and the craziest milkshakes in town!

The diner also features a variety of local beers, frozen cocktails, and 'boozy shakes' for the grownups to enjoy, plus outside seating with fun games like Corn-hole, giant Jenga, and connect-four. Come out and see us in the Redbud District in Owasso, Oklahoma.

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