Customer Service:
- Greet residents, guests, and visitors in a courteous and professional manner.
- Provide information about the building, its amenities, and the local area.
- Monitor and control access to the building, ensuring that only authorized individuals enter.
- Check identification and verify the credentials of visitors and service personnel.
- Report any suspicious activities or security concerns to the building management or security team.
- Assist with emergency procedures and evacuations as needed.
- Maintain accurate logs of visitors, and security incidents.
- Communicate effectively with building management and maintenance teams.
- Perform routine inspections of the entrance area to ensure cleanliness and order.
- Ensure the entrance and surrounding areas are clean, well-lit, and free of obstructions.
- Maintain a professional appearance and demeanor at all times.
- Excellent communication and interpersonal skills.
- Strong observational and problem-solving abilities.
- Ability to handle stressful situations calmly and efficiently.
- Basic knowledge of security protocols and emergency procedures.
- Previous experience in a customer service or security role is preferred.
Physical Requirements:
- Ability to stand or walk for extended periods.
- Capability to lift and carry items up to a certain weight (25 lbs.).
- Dexterity to operate electronic devices and access control systems.
Work Environment:
- The role typically involves working in an outdoor environment, but may require time inside in various weather conditions.
- Shifts may include evenings, weekends, and holidays, depending on the building's operational hours.
- Free Parking
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Union Venture Group has 40 years of combined experience in the food and beverage industry, with over 20 successful projects created, designed, and built in both the Austin, Houston, and Dallas markets along with Fort Collins, CO. The owners/CEOs launched their hospitality business from humble beginnings seventeen years ago. The entrepreneurs’ first concept debuted in Austin, and their immediate success allowed them to grow at a rapid pace. Our now burgeoning business is the epitome of a start-from-scratch success story, mainly due to their clear knack for creating concepts that cater to specific demographics in certain regions within different metropolitan areas.
We hold a high standard for our concepts and our employees. Our Employees are a very important part of the company. They are highly dedicated to serving our customers. Our success in maintaining the high quality our customers have come to expect is only possible because of the people we hire.
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