Shift Leader
Full Time • 73505, Firo - Lawton, OK
Benefits:
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Firo Fire Kissed Pizza – Shift Leader Position Description
CLOSED ON SUNDAYS!!!
Firo Fire Kissed Pizza is seeking customer service and results oriented leaders for our community oriented fast-casual restaurant. The Firo concept offers signature or build-your-own pizza and salads from freshly prepared products along with our crowd-pleasing fresh gelato. Our relaxed Tuscan ambiance is warm and welcoming – and we welcome you to bring your Leadership skills to Firo Fire Kissed Pizza!
Shift Leader Position Summary:
Our Shift Leaders are responsible for enthusiastically leading and motivating the restaurant team to achieve the highest levels of customer service and satisfaction. They ensure that each visit by a guest will result in friendly and personalized service with great food that is promptly delivered in a clean and inviting environment. The Shift Leaders also have a part in managing key aspects of the daily operations of a restaurant to maximize sales, profits and to create a positive customer experience.
Responsibilities:
- Creates an in-store service environment that exceeds guest expectations regarding friendly, quick and accurate service.
- Helps management to build the team’s understanding and commitment to guest service standards.
- Provides guests a “brand right” environment in which to place their orders, receive their food and dine inside the restaurant.
- Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
- Provides guest satisfaction by assisting and resolving all complaints in person or by phone.
- Ensures that all incoming calls are handled in a prompt, courteous, and professional manner.
- Supports the management team in Instructing, training, coaching and developing the restaurant team to create an environment where enthusiastic people are recognized and rewarded for achieving organizational and personal goals
- Works to maximize sales and profits within the restaurant
- Responsible for all cash controls and enforcement of Company policies
- If required, is responsible for ordering, accounting and maintenance of all food and paper inventories
- Assures that all safety and security procedures are followed within the restaurant
Join Firo Fire Kissed Pizza in a Management Position – Apply Today!
Compensation: $10.00 - $12.00 per hour
JOIN OUR TEAMS TODAY!
Fresh & Fast Fire-Kissed Pizza & Italian Gelato
At Fire Bowl Café we bring a new perspective to Asian cuisine, Yours! Our main feature, Stir Fry Your Way, lets you choose from a variety of main ingredients, fresh vegetables and flavorful sauces to be prepared just for you in our sizzling woks. We use only the freshest ingredients and have a broad selection of flavors to suit a wide spectrum of tastes. At Fire Bowl Café we look at everything from the customer's perspective. We believe our customers should get what they want from each dining experience. In addition to great food, you will always get speedy, courteous service in an energized, fun environment. Fire Bowl Cafe was founded in 1996 right here in Austin, Texas. We are focused on delivering the best possible dining experience in every Fire Bowl location.
We're not just looking for pizza makers. We're looking for doers who can think outside the box and want to push boundaries. We're changing the way the world thinks about pizza, and we want you to be a part of it.
Chinese/Vietnamese Kitchen
(if you already have a resume on Indeed)