Manager Pasadena

Manager

Full Time • Pasadena
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Sidecar Doughnuts & Coffee Manager


Sidecar Doughnuts & Coffee is one of the most exciting brands in the industry! It is a benchmark concept and one of the busiest in the country. We don't take ourselves too seriously, but we seriously care about what we do and how we do it. With a pursuit to elevate our service, product, and design, the Sidecar experience is unmatched in the world of doughnuts.


Our mission is simple, yet powerful: be a great part, if not the best part, of each guest's day. Our guests keep us going, serving hot, fresh doughnuts and smiles each day with a delicious coffee beverage. Along with taking care of our guests, we believe in taking care of our people and aim to showcase this by creating a safe & inclusive environment with growth opportunities backed by competitive compensation and benefits packages.


We have opportunities for people who are aligned with our mission.


Our Ideal Team Member Characteristics are:


BE HUMBLE

  • Coachable: you welcome and receive constructive feedback
  • Team Player: you act and speak with the mindset of "we" rather than "I"
  • Helpful and Supportive: you look for opportunities to serve and support the team and guests

BE HUNGRY

  • Self-Motivated: you display a desire to grow and learn
  • Inspired: you are motivated to do your job well
  • Hard-working: you know your role and commit to it. You also take initiative and seek more responsibility

BE MINDFUL

  • Self-Aware: you are aware of your feelings and how your feelings may affect your work and others
  • People-Aware: you can read the temperature of the room, verbal and non-verbal communication (body language) of your co-workers and customers, and respond respectfully and supportively
  • Situationally Aware: You can recognize and navigate a variety of scenarios. You can remain poised and calm in most stressful situations, both leading to positive outcomes.

Responsibilities include but are not limited to:

  • As a Manager, you are responsible for supporting the GM & AGM with the overall health and positive growth of your team and store, providing an excellent internal and external customer experience through the successful achievement of the essential responsibilities. 

    Essential Duties and Responsibilities include but are not limited to the following:
    • Create and maintain a safe, positive, and team-oriented culture
    • Train and Retain: build a full and highly productive team who positively contribute to Sidecar’s culture and growth
    • Build a leadership pipeline through ongoing coaching and development, preparing your team for leadership opportunities
    • Control operation costs according to targets set forth by Sidecar (labor, food, store maintenance)
    • Achieve monthly and yearly sales growth according to targets set forth by Sidecar
    • Maintain a clean store at all times
    • Keep the doughnut display full of high-quality & fresh doughnuts at all times
    • Provide an excellent customer experience:
      • Warm and welcoming greeting, music vibe and level, positive energy, product sampling, clean and full display, clean store and uniforms, friendly interactions from start to finish, fresh and great tasting product 
    • Provide an excellent team member experience
      • Welcoming, safe, positive, and fun work environment, clearly communicate expectations and growth opportunities, provide honest feedback with consistent accountability, give recognition, plan team bonding activities
  • Complete various administrative responsibilities timely and adequately
    • Onboarding, Orientation, Training, Ordering, Invoices, Time Audits, Workers Comp Claims
Compensation: $22.28 per hour




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Benefits

BONUSES


$500 referral bonus per referral

$100 Employee of the Month Bonus

$100 Anniversary bonus ((Year 1= $100, year 2= $200, year 3= $300)
HEALTH INSURANCE: Full-Time (30+ hours per week)


Health, Dental, and Vision available

90% of team members covered 70% of dependents covered
401k
Up to 4% match for eligible team members
PERKS


Free Doughnuts & Coffee while working

50% employee discount