Sous Chef
Full Time • Refined Restaurant Group
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
JOB TITLE: Sous Chef WORK GROUP: Culinary
REPORTS TO: Partners FLSA STATUS: Exempt
GENERAL SUMMARY:
The Sous Chef provides leadership for their restaurant culinary program. Responsible for managing all culinary operations and drive results in his/her restaurant, through people development, sales and profit growth. The manager, train and develop Crewmembers and Managers that share the Refined Restaurant Group values and culture. The Manager must convey the Refined Restaurant Group culture to his/her crew and be a creative team player who likes to work hard, have fun, and show sincere dedication to Refined Restaurant Group. The Sous Chef must ensure that the restaurant is always delivering the best meal with the greatest guest experience.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Culinary Operations: Manage all culinary operations, providing insight and guidance to every member of the kitchen crew, assist in the development menus and specials and work closely with the executive chef, general manager and corporate culinary and operations teams to further the success of the restaurant. Be a team expert in cooking techniques, financial reporting, inventory control, labor cost management, an impeccable eye for detail. Manage education of service and staff development using a variety of management tools, including line checks, mentorship, and performance management.
- People Management: Manage the team personal image and professional behavior while driving the company standard; own staffing in restaurant by providing timely feedback on interviews to the management team; monitor the selection process and the involvement of the management team; provide feedback to executive chef for hire and separation decisions for the restaurant culinary team and ensure proper procedures are followed in regards to training; evaluate, write and implement crew one-on-ones, development plans and action plans; creates or approves Crewmember schedules to ensure proper staffing levels for expected sales volumes, while taking Crewmember availability, payroll and overtime into account; support the Management Team to ensure the organization and implementation of the restaurant’s training program aligns with the standards of the company; promote a work hard, have fun environment; own the performance, culture and motivation of the entire Crew; utilize Refined Restaurant Group recognition program in the restaurant through respect, recognition and reward; ensure the restaurant environment is safe at all times for both Crewmembers and Guests.
- Fiscally Fit: Demonstrate an understanding of budget, cost trends and profit and loss that impact the operation; audit all facets of culinary operations, deliver feedback and develop solutions to implement improvements; recommend and manage an operationally driven strategy to include: financial analysis of food and labor, facilities management, and grow guest counts; set aggressive goals to meet all targets set by the leadership team.
- Operationally Driven: Execute a complete understanding of “What We Do” is provide an elevated experience through food and drink paired with a warm smile and industry leading service! Ensure that all restaurant product integrity is managed by the restaurant; ensure the use and adherence of company-provided tools to coach, mentor and develop a high performing restaurant team; ensure that effective communication mediums are in place to all levels of restaurant operations conveying all company programs so that Crewmembers are knowledgeable; partner with the senior management and RSO team to ensure proper standards for: risk, human resources, information technology and vendor management meets company standards; maintain restaurant cleanliness, facilities and image to company standards; identify and implement resolutions to maintenance concerns, seeking assistance of the Facilities Department as needed.
- Guest Focused: Lead a guest focused team by driving the standards of making the guest the focus in all business decisions; act as the ambassador of the brand and builds pride and commitment around company initiatives; motivate the restaurant team to excel and deliver great guest service while following the guest service steps; actively seek feedback from both guests and crew to ensure that restaurant operations are guest focused.
QUALIFICATIONS:
- Minimum of High School Diploma or equivalent required, College degree preferred
- Must be 18 years of age or older
- Minimum of 5 plus years of previous culinary management experience
- Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook), POS systems and able to adapt to new systems quickly
- Have the ability to lift and carry, push or pull heavy objects up to 50 pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects
- Training experience a plus
- Takes initiative
- Has excellent verbal and written skills
- Knowledge of Labor Laws
- Knowledge of food service Laws
- Knowledge and skills in analyzing profit and loss statements and overall financial performance of restaurant
- Knowledge and skills in people management including recruiting and scheduling
- Is a brand ambassador both in and outside of the restaurant
- Local retail/restaurant marketing experience
ADDITIONAL REQUIREMENTS:
The intellectual and physical demands described below are representative of what must be met by a Crewmember to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable Crewmembers with disabilities to perform the essential functions.
The intellectual and physical demands described below are representative of what must be met by a Crewmember to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable Crewmembers with disabilities to perform the essential functions.
- Ability to lead, motivate, and empower the Refined Restaurant Group Crewmembers to higher levels of performance
- Ability to align crewmembers with Refined Restaurant Group culture by balancing working hard and having fun
- Ability to manage basic tasks, the restaurant’s Crewmembers and fiscal operations
- Ability to manage all public dealings in a professional manner
- Ability to recognize problems and problem solve
- Ability to accept feedback and willingness to improve
- Ability to set goals, create plans, and convert plans into action
- Ability to measure performance, subjectively and objectively
Refined Hospitality/The Refined Agency
Refined Hospitality is a hospitality consulting agency specializing in business and culinary development, hospitality operations, concept creation, profit maximization and strategic marketing. We are experts in the food and beverage industry and work with our clients to determine how best to maximize their strengths, combat challenges and capitalize on opportunities. Our team of experts has built successful food and beverage concepts from the ground up and has overseen daily operations, staff training, creation of systems and procedures marketing strategy, and finance for both internal and external projects.
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Annual Paid Vacation
Up to ten (10) days per calendar year
Benefits/Insurance
Eligible for medical, dental, and vision on the first of the month after 60 days in the position
Equity Opportunity
Equity opportunities will be evaluated upon consistent, superior personal and business performance as well as growth into the Area Manager or Director level, either of the two levels required to qualify for such consideration
Complimentary Team Member Meal & Drink while on Shift
50% Discount off any item at any time