- Company parties
- Employee discounts
- Flexible schedule
- Free uniforms
You will be helping to create exceptional experiences for our guests during their visit with us by serving the tables in your section, taking food/beverage orders, delivering beverages in a timely fashion, managing your running side work, and resolving guest issues.
We are looking for someone who is passionate about service and loves to share that passion by going above and beyond for our loyal guests. A natural people-person with an eye for the details, you are looking to join a hard-working and efficient team that cares about great food and good people!
Job Title: Server
Reports to: Manager on Duty
Exemption Status: Non-Exempt
Job Summary: The Tap Room Server occupies one of the most integral functions in the restaurant. Servers hold the responsibility of providing hospitality, receiving orders, maintaining the dining room, serving, and selling all while building a relationship with our guests. Servers are expected to have full knowledge of our menu, liquor/beer, specials, promotions, and events.
Duties and Responsibilities
- Always exude hospitality, take guests’ food and beverage orders, utilize salesmanship techniques, and make appropriate recommendations.
- Adheres to state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
- Ask for ID anytime serving alcohol to guests. There are no exceptions to this law and policy.
- Full knowledge of our POS system, with the ability to input orders into the POS system, correctly.
- Have full knowledge of our beer list, house cocktails, wine, and liquor.
- Complete all opening and closing tasks pertinent to the serving position, as well as running side-work.
- Be the expert on our menu both food, drinks, and daily specials.
- Know the full layout of the restaurant, including but not limited to, table numbers and storage areas.
- Help promote our restaurant: Great food, good people!
- Adhere to the policies and procedures of Tap Room.
- Assist fellow team members in the performance of their responsibilities. We want team players only!
- Hospitality and Guest service is your top priority so you should display an outgoing personality and always be polite.
- All Tap Room employees must come to work in proper uniform, neat and clean, with a positive attitude, and ready to work on time.
- Ensure the ability to properly read state-issued identification.
- Act with integrity and honesty, and alert management to all issues that may arise with a guest.
- All other duties assigned.
- At least 6 months of experience in a similar role
- Ability to work holidays, even if their regularly scheduled days do not fall on the holiday.
- Open availability and the ability to work weekends and late nights.
- Physical requirements: You must be able to do heavy lifting (up to 50 lbs) and remain on your feet for up to 10 hours at a time.
- Must be of legal age to serve alcoholic beverages.
- TIPS certification is desirable.
- Ability to always handle guests with composure and hospitality.
- Effective communication and interpersonal skills with a proven ability to build positive relationships.
- Prior experience in a full-service restaurant is desirable
This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development, and compensation. As such, the incumbent may perform other duties and responsibilities as required. “We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
In 2011 Tap Room founders James Bonanno and David Johnson were both bartenders at a seasonal tiki bar. Between packed Long Island summer shifts, they would pass the time discussing their potential futures, which of course included what types of restaurants and bars they would eventually own. Those early conversations quickly became a little more serious when they learned of a potential available space on Main Street in Patchogue. They were determined to take the first step in making those dreams a reality.
They knew that they would need a little more than just personality to get started and after quickly learning that banks won’t lend to two broke friends in their mid-20s, they were able to piece together the initial capital from supportive friends and family. During the next several years, they worked … and worked… and worked to repay the people that believed in them before there was any reason to.
Hospitality is a hard idea to define precisely, but you notice when it’s there and you particularly notice when it’s not. From day one David and James sought to take the warmth and personality that you can feel at a traditional local pub, and combine it with elevated pub fare that would stand on its own. NO FROZEN APPS! With the Craft Beer boom just beginning, pairing their food with brand new and exciting beer options was a natural fit. To this day every Tap Room frequently rotates their draft menu, incorporating both national and local craft brewers. Discovering new beers, bringing back old favorites, and encouraging adventurous customers to order beer flights instead of just pints, and allowing them to fully explore everything the Craft Beer menu has to offer is what Tap Room is all about.
Whether it is unwinding after work, a birthday party, meeting up with a friend or a full-on celebration, James and David want everyone to feel welcome and appreciated. As the Tap Room grows their goal is to hold on to that spirit of hospitality and to share it with new and unique communities.
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* Plum Benefits - Plum Benefits is the leading Corporate Entertainment Benefits provider, offering exclusive discounts, special offers, and access to preferred seating and tickets to top attractions, theme parks, shows, sporting events, movie tickets, hotels, and much more. Plum Benefits is a unique benefit offered exclusively to companies and their employees.
* Food and Beverage Discounts
* Catering Discounts
* Employee Appreciation Parties (Holiday, End of the Summer)
* Employee outings (brewery tours, Six Flags, baseball games, and more!)
* Discounted Branded Merchandise
* Closed on Major Holidays (Thanksgiving, Christmas Day, Easter, 4th of July)
* 401K with discretionary match (for salaried positions)
* Sales Incentives