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General Manager IHOP - Cascade Station

General Manager

Full Time • IHOP - Cascade Station
Benefits:
  • Competitive salary
  • Employee discounts
  • Free food & snacks
  • Opportunity for advancement
  • Training & development
Ready to flip your career to new heights? Come pancake with us at IHOP!

We are looking for an experienced and passionate Restaurant Manager to join our team.
 
As a Restaurant Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience
 
To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.
 
You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests, and supporting service. Below is a more exhaustive
list of your expected duties.
 
JOB DUTIES:

  • Manage and oversee the entire restaurant operation
  • Deliver exceptional guest services 
  • Ensuring guest satisfaction
  • Execute new and existing.
  • Respond efficiently to customer questions and complaints
  • Organize and supervise shifts
  • Manage and lead staff
  • Develop hourly  staff
  • Hire new employees
  • Terminate employees when necessary
  • Training and evaluating staff performance
  • Manage food cost, forecast requirements, and maintain inventory
  • Manage restaurant supplies including small wares
  • Control costs and minimize waste
  • Create and nurture a positive working environment 
  • Implement innovative strategies to improve productivity, sales, and food quality.
JOB REQUIREMENTS:

  • Ideally, 3+ years of experience as a Restaurant Manager or similar role
  • Ideally, 5+ years of experience in customer service
  • Extensive food  safety knowledge
  • Computer literacy
  • Familiarity with restaurant management software
  • Strong leadership, motivational, and people skills
  • Good financial management skills
  • Critical thinking and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
Help us make this pancake house a home. 
Compensation: $56,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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Big Stack of Values

Flexibility
Enjoy a flexible schedule and create your own path forward.
A good mood leads to good pancakes
Fit Your Lifestyle
Create Your Path
Fast Paced
iHospitality
Service with a smile, after all, it's part of our logo.
As a team member, you will have the opportunity to grow and develop your career.
Service
Opportunity
Growth
Community
We welcome all folks to pancake together under our blue roof.
As a team member, you will help drive IHOP's commitment to diversity and inclusion because our pancakes are one in a million, and you are too.
Bringing people together
Unity
Diversity & Inclusion