- Customer Interaction: Greet customers as they enter the establishment, provide them with menus, and answer any initial questions regarding food and beverage options.
- Order Handling: Take orders accurately, process payments efficiently using POS systems, and ensure that customers receive the correct change and receipts.
- Service Delivery: Deliver food and beverages to customers in a timely manner, ensure all orders are correct, and respond promptly to any additional customer needs.
- Cleanliness and Maintenance: Maintain the cleanliness of the dining area, including tables, chairs, and service stations, throughout the shift. Ensure all public areas meet health and safety standards.
- Problem Resolution: Address and resolve customer complaints diplomatically, ensuring customer satisfaction and maintaining the establishment's reputation.
- Customer Service Experience: Prior experience in a customer-facing role, preferably in a hospitality or retail setting, with a proven track record of delivering excellent customer service.
- Communication Skills: Excellent verbal communication skills, with the ability to clearly and effectively interact with customers and team members.
- Efficiency and Accuracy: Ability to handle orders accurately and efficiently, even in a high-pressure environment.
- Teamwork Skills: Experience working collaboratively in a team-oriented environment, with a positive attitude and willingness to help colleagues.
- Flexibility: Available to work various shifts, including early mornings, evenings, weekends, and holidays.
- Physical Stamina: Capable of standing for long periods and moving quickly during busy periods.
- Health and Safety Awareness: Knowledge of or willingness to learn health and safety standards applicable to food service. Must possess or be willing to obtain relevant food handler certifications.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At Hangry Joes, we are not just another fast casual hot chicken franchise. We're a vibrant and passionate team dedicated to delivering an unforgettable dining experience to our customers and creating a positive work environment for our employees.
When you join Hangry Joes, you become part of a close-knit family that values teamwork, creativity, and a love for all things hot chicken. We take pride in serving our signature crispy, succulent hot chicken that keeps our customers coming back for more. But it's not just about the food; it's about the unique atmosphere and culture that we've cultivated within our restaurants.
As a Hangry Joes team member, you'll find yourself surrounded by like-minded individuals who share a genuine enthusiasm for providing exceptional customer service. We believe that our success stems from the dedication and hard work of our employees, which is why we prioritize creating a supportive and inclusive work environment where everyone feels valued and appreciated.
We are committed to nurturing personal and professional growth, offering opportunities for career advancement and development. Whether you're just starting your journey in the culinary industry or seeking to take your skills to the next level, Hangry Joes provides a platform for you to thrive and flourish.
But it's not all work; we know how to have fun too! From team-building activities and friendly competitions to employee appreciation events, we make sure to celebrate our accomplishments and foster strong bonds among our team members. We also offer competitive salaries, flexible scheduling options, and a range of enticing benefits to ensure your overall well-being and happiness.
Join us at Hangry Joes and be part of a team that is passionate about serving up the best hot chicken while creating memorable experiences for our customers. Your journey with us will be filled with opportunities to learn, grow, and create lasting connections. Together, let's make every day at Hangry Joes a sizzling success!
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