General Manager North High Brewing Dublin 

Job Description:
We are looking for an experienced and passionate Restaurant General Manager to join our
team.

As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that
every guest has a wonderful experience.

To be successful as a restaurant general manager you should have excellent communication
skills and a passion for customer service. You should be someone who leads by example, both
in how you interact with your team as well as how to support our guests.

You will also assume a variety of responsibilities and duties such as recruiting and hiring
restaurant staff, training, overseeing food quality, creating, and executing restaurant marketing
strategies, developing menus, as well as greeting and serving restaurant guests, and supporting
service.
Below is a more exhaustive list of your expected duties.
JOB DUTIES:
● Manage and oversee the entire restaurant operation
● Deliver exceptional guest services
● Ensuring guest satisfaction
● Help plan new and update existing menus
● Help plan and develop the overall restaurant marketing strategy
● Manage the restaurant’s tech stack
● Respond efficiently to customer questions and complaints
● Organize and supervise shifts
● Manage and lead staff
● Develop hourly and salary staff
● Hire new employees
● Terminate employees when necessary
● Training and evaluating staff performance
● Manage food cost, forecast requirements, and maintain inventory
● Manage restaurant supplies including small wares
● Control costs and minimize waste
● Implement innovative strategies to improve productivity, sales, and food quality
● Adherence to standards (health & safety, cleanliness inside and outside of restaurant)
● Create and nurture a positive working environment
JOB REQUIREMENTS:
● Ideally, 5+ years of experience as a Restaurant General Manager or similar role
● Ideally, 5+ years of experience in customer service management
● Extensive food and wine knowledge
● Computer literacy
● Familiarity with restaurant management software
● Experience in event planning
● Strong leadership, motivational, and people skills
● Good financial management skills
● Critical thinking and problem-solving skills
● Team player
● Good time-management skills
● Great interpersonal and communication skills
● Culinary school diploma or BS degree in Business Administration

CAREER PATH/ DEVELOPMENT & GROWTH OPPORTUNITES:
The GM at North High Brewing is the priority today, however, there are future leadership
opportunities as we grow and open other restaurants etc.

SALARY RANGE:
75K - 90K + bonus / incentives. Negotiable based on skills and experience. Bonus structure is
based on 4 components: team /culture, hospitality / service, operational disciplines, fun! Salary
increases based on Development & Growth Opportunities as mentioned above.
Complete our short application today!

North High is an equal opportunity employer.