Restaurant Manager
Full Time • Chez Jose
Benefits:
- Diverse, Inclusive, Welcoming Safe Space for Everyone
- Opportunities to Group
- Work-life Balance
- Delicious Food
- We're Competitive
- Tips
- Approved Overtime
Position Overview: Chez Jose is a neighborhood favorite that was opened 37 years ago. It operates in a fast paced full service environment that aims to deliver great service and We are seeking an experienced Restaurant Manager to oversee the daily operations of our dining establishment. The successful candidate will be responsible for ensuring operational excellence, providing outstanding guest experiences, and leading our team with integrity and enthusiasm. This role demands a hands-on approach to leadership and a deep commitment to the art of hospitality.
Key Responsibilities:
• Operational Leadership: Manage daily restaurant operations, ensuring smooth service and high standards of quality and cleanliness. Oversee opening and closing procedures, including pre-shift preparations and end-of-day financial reconciliations.
• Team Management and Development: Lead, motivate, and manage both hourly and management staff, fostering a culture of teamwork and respect. Conduct hiring, training, and performance evaluations to develop a high-performing team.
• Guest Experience: Ensure all guests receive exceptional service. Respond promptly and effectively to guest feedback and ensure the resolution of any issues to maintain high customer satisfaction.
• Inventory and Cost Control: Perform regular inventories and carefully manage food, beverage, and supply orders to ensure proper stock levels while controlling costs. Oversee the receipt and inspection of deliveries to assure quality.
• Compliance and Safety: Ensure the restaurant complies with all local, state, and federal regulations concerning health, safety, and labor requirements.
Qualifications:
• Minimum of 1 year experience in restaurant management
• Leadership skills with ability to train teams and lead effectively.
• Knowledge and interest in food and beverage, including a solid understanding of wine, beer, and spirits.
• Ability to work a flexible schedule, including early mornings, late nights, weekends, and holidays, at multiple locations as needed.
• Physical ability to stand for extended periods and lift up to 50 pounds as required.
• Experience with modern reservation systems and familiarity with the local dining scene.
• Demonstrated problem-solving abilities, with a keen attention to detail and the ability to handle multiple tasks simultaneously.
Key Responsibilities:
• Operational Leadership: Manage daily restaurant operations, ensuring smooth service and high standards of quality and cleanliness. Oversee opening and closing procedures, including pre-shift preparations and end-of-day financial reconciliations.
• Team Management and Development: Lead, motivate, and manage both hourly and management staff, fostering a culture of teamwork and respect. Conduct hiring, training, and performance evaluations to develop a high-performing team.
• Guest Experience: Ensure all guests receive exceptional service. Respond promptly and effectively to guest feedback and ensure the resolution of any issues to maintain high customer satisfaction.
• Inventory and Cost Control: Perform regular inventories and carefully manage food, beverage, and supply orders to ensure proper stock levels while controlling costs. Oversee the receipt and inspection of deliveries to assure quality.
• Compliance and Safety: Ensure the restaurant complies with all local, state, and federal regulations concerning health, safety, and labor requirements.
Qualifications:
• Minimum of 1 year experience in restaurant management
• Leadership skills with ability to train teams and lead effectively.
• Knowledge and interest in food and beverage, including a solid understanding of wine, beer, and spirits.
• Ability to work a flexible schedule, including early mornings, late nights, weekends, and holidays, at multiple locations as needed.
• Physical ability to stand for extended periods and lift up to 50 pounds as required.
• Experience with modern reservation systems and familiarity with the local dining scene.
• Demonstrated problem-solving abilities, with a keen attention to detail and the ability to handle multiple tasks simultaneously.
Compensation: $20.00 per hour
Chez José has been feeding the Burlingame neighborhood in Portland Oregon for more than three and a half decades.
Owners Howie Schechter and Tom Midrano Jr. opened Chez José in 1987 on what they described as a “shoestring budget.” Over the years, the restaurant built up a solid reputation in the neighborhood, which undoubtedly helped them survive a devastating fire in 2001.
Decades later, Chez José survived yet another incredibly difficult challenge: COVID and the series of closures and service restrictions that followed. While the business made it through the worst of the pandemic, it’s ultimately going to be undone by the disruption to the hospitality industry that was triggered by the global health emergency as well as the upended labor market.
Mark Byrum and his wife own Urban Restaurant Group. They have a dozen locations in Metro Portland and Eugene. When they heard the restaurant was closing, they decided adding Chez José to their group would be special.
“It’s one of our favorite restaurants in the entire city of Portland,” Byrum said. “My wife and I started dining here in 1994. We lived down the street, we would come here two to three times a week, and when we moved, once or twice a month. There are servers that work here that know our children who are now in their 20s all the way through the progression.”
Chez José will keep the same menu. Urban Restaurant Group is just going to continue the legacy as-is.
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We're Competitive
Delicious Food
Work-life Balance
Opportunities to Group
Diverse, Inclusive, Welcoming Safe Space for Everyone