General Manager
Full Time • Stiltsville Fish Bar
Benefits:
- Company parties
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance
Stiltsville is seeking a General Manager at our beautiful venue on Miami Beach.
The General Manager at Stiltsville Fish Bar is responsible for overseeing the overall operations of the restaurant. General Manager ensures the delivery of exceptional dining experiences to guests while maintaining high standards of service, quality, and profitability. The General Manager is responsible for leading and managing a team of professionals, maintaining a positive work environment, and achieving business objectives.
The General Manager at Stiltsville Fish Bar is responsible for overseeing the overall operations of the restaurant. General Manager ensures the delivery of exceptional dining experiences to guests while maintaining high standards of service, quality, and profitability. The General Manager is responsible for leading and managing a team of professionals, maintaining a positive work environment, and achieving business objectives.
Key Responsibilities:
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Leadership and Management:
- Provide strong leadership and guidance to the restaurant staff, including hiring, training, and scheduling.
- Set clear performance expectations, motivate the team, and foster a positive work culture.
- Conduct regular staff meetings and provide ongoing coaching and feedback to ensure continuous improvement.
- Promote teamwork, collaboration, and effective communication among all staff members.
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Operations Management:
- Oversee daily restaurant operations, ensuring smooth and efficient functioning of all departments, including front-of-house and back-of-house.
- Monitor and manage inventory levels, food costs, and labor expenses to maximize profitability.
- Implement and maintain high food quality standards, presentation, and guest service.
- Collaborate with Chef Jeffrey McInnis to develop seasonal menus, special promotions, and unique dining experiences.
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Guest Satisfaction:
- Ensure guests receive exceptional service and a memorable dining experience.
- Handle guest inquiries, complaints, and feedback promptly and professionally.
- Regularly interact with guests to build relationships, gather feedback, and identify areas for improvement.
- Implement strategies to enhance customer satisfaction, loyalty, and repeat business.
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Financial Management:
- Develop and manage budgets, revenue forecasts, and financial goals in collaboration with the executive team.
- Monitor financial performance, analyze variances, and take corrective actions as necessary.
- Identify opportunities to increase revenue, reduce costs, and improve overall profitability.
- Implement effective cost control measures without compromising quality and service.
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Compliance and Safety:
- Ensure compliance with all local, state, and federal health, safety, and sanitation regulations.
- Maintain accurate records and documentation related to permits, licenses, inspections, and certifications.
- Implement and enforce restaurant policies and procedures to promote a safe and secure working environment.
Qualifications:
- Previous experience as a General Manager in an upscale restaurant or similar hospitality establishment.
- In-depth knowledge of restaurant operations, including front-of-house and back-of-house procedures.
- Strong leadership and team-building skills, with the ability to motivate and develop staff.
- Excellent communication and interpersonal skills to interact with guests, staff, and suppliers.
- Solid financial acumen and experience in budgeting, cost control, and revenue management.
- Exceptional problem-solving and decision-making abilities in a fast-paced environment.
- Knowledge of local health, safety, and sanitation regulations.
- Passion for food, wine, and hospitality industry trends.
- Flexibility to work evenings, weekends, and holidays as required.
Grove Bay is an E-Verify and equal opportunity employer, you must show proof of eligibility to work in the U.S.
Compensation: $70,000.00 - $90,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Grove Bay Hospitality Group was created in 2010 with the idea that it would be fully connected to the community. Like our logo, our founders and core team members have deep roots in South Florida. For us, this connection to our community can be in the form of opening a great restaurant, providing new jobs for our fellow Miamians, or even donating our time and resources to the many charities we support.
Grove Bay aspires to enhance the lives of its guests, employees, communities and investors as a restaurant industry leader by developing innovative, memorable and highly successful restaurant concepts. From ingredients to customer service, Grove Bay is committed to delivering only the highest quality across all levels of operation. We believe that if we provide our guests with exceptional hospitality experiences, if we train and take care of our people, and if we’re an active member of our community, then the performance and profits will take care of themselves.
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Financial
- Competitive Wages
- Profit Sharing Plan - Management
- Grove Bay Rewards Program
- Employee Referral Program
Career
- Grove Bay Connect
- Advanced Training
- Tuition Reimbursement Program
- Train up Program
- Individualized training and development program
Wellness
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-term disability/Long-term disability
- Paid time off
- Maternity Pay
- Paternity Pay
- Sabbatical
Social
- Employee events
- Holiday Party
- Grove Bay Connect Social Portal