- Employee discounts
- Opportunity for advancement
- Training & development
- Wellness resources
Why Batbox?
What You’ll Do
- Support the full sales cycle from inquiry to event execution, ensuring an exceptional guest experience at every touchpoint.
- Respond promptly to inbound leads via Tripleseat, EventUp, and other channels with accurate event details, pricing, and creative solutions.
- Schedule and assist with site tours, tastings, and client meetings.
- Prepare proposals, contracts, and BEOs while maintaining organized and up-to-date records in Tripleseat.
- Partner with the Director of Sales & Events to achieve monthly booking and revenue goals.
- Serve as the primary liaison between clients, operations, and culinary teams to ensure all event details are clearly communicated and executed.
- Generate and distribute BEOs to all departments, floor plans, and day-of-event materials.
- Oversee setup and flow of events, confirming that food, beverage, and simulator timing align with guest expectations.
- Support in post-event follow-ups, invoicing, and feedback collection.
What We’re Looking For
- 1–2 years of experience in event coordination, sales, or hospitality (venue, hotel, or restaurant experience preferred).
- Excellent communication and organizational skills with high attention to detail.
- Comfortable working in a fast-paced, high-energy environment.
- Strong problem-solving abilities and the ability to pivot quickly when plans change.
- Proficiency in Microsoft Office, Tripleseat (preferred), or similar event management systems.
- Must be available to work evenings, weekends, and holidays as required by the event schedule.
Who You Are
- You’re energetic, organized, and love making people feel welcome
- You’re calm under pressure, quick on your feet, and can keep things moving even during peak times
- Some front-of-house experience is great - but a positive attitude, great communication, and a team-first mindset are what matter most
- If you're all about legendary service, staying one step ahead, and bringing good vibes every day, you’ll feel right at home at Batbox
- You are at least 18 years old
What to Expect
- Be on your feet for 50-75% of your shift - walking, standing, and moving throughout the venue
- Work a variety of shifts, including evenings, weekends, and holidays, based on operational needs
- Navigate a fast-paced, high-energy environment where noise and distractions are common
- Lift and carry items weighing up to 30 pounds
- Frequently bend, reach, and stretch during your shift
- Read and write handwritten notes
-
Be a Good Human: Show kindness, integrity & courage. We aim to always do what's right
-
Amp the Experience: We 'wow' our guests and ensure their experience is legendary from the moment they arrive until the moment they leave
-
Lead Together: We are one team. Everyone is empowered to lead
-
Level Up: We're always looking for new ways to improve, innovate & raise the bar
- Employee food discounts
- A one-of-a-kind, high-energy workplace
- Big room for growth with a fast-expanding brand
Batbox is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
What is Batbox?
Whether you're stepping into one of our flagship venues or swinging at a licensed partner location, you're part of something bigger. Batbox is where real gameplay meets real connection. Powered by cutting-edge tech and a passion for play, we’re building a baseball ecosystem that brings people together across cities, countries, and continents. The plate is yours - step up and own it.
Why Choose Batbox?
We are Powered by People
We're more than a batting cage or a sports bar - we're a destination where memories are made. At Batbox, you will work with a team that is honest, fun and revved up to craft legendary experiences whether in one of our high energy venues or on our curious and collaborative Behind the Brand team.
Batbox Core Values
- Be a good human - Show kindness, integrity & courage. We aim to always do what's right
- Amp the experience - We 'wow' our guests and ensure their experience is legendary from the moment they arrive until the moment they leave
- Lead together - We are one team. Everyone is empowered to lead
- Level up - We're always looking for new ways to improve, innovate & raise the bar
BATBOX VENUE TEAM ROLES
Service Team:
- Host
- Support
- Server
- Bartender
- Service Management
Culinary Team:
- Prep / Line Team
- Dish Team
- Culinary Management
OUR BEHIND THE BRAND TEAM
The Behind the Brand Team powers the Batbox revolution from behind the scenes, driving our vision to transform how baseball is played, enjoyed, and celebrated worldwide. Based in Dallas, this dynamic group includes Operations, Finance, Business Development, People, Marketing, and Tech, each playing a key role in shaping the future of sportstainment. If you're ready to shake things up, we want you on board.
JOIN US IN BUILDING SOMETHING LEGENDARY!
Learn more about us: batbox.com
Follow us on socials @batboxusa
(if you already have a resume on Indeed)




