Benefits:
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
Summary
A Jeremiah’s Italian Ice Server represents the face of Jeremiah’s and is responsible for delivering exceptional guest experiences while supporting daily store operations. Servers focus on providing friendly, efficient service, preparing and serving products to brand standards, and contributing to a clean, safe, and organized environment.
Servers do not have formal leadership responsibilities but are expected to work collaboratively with team members and follow guidance from the Store Manager or Lead Server.
Essential Functions
· Greet guests warmly, take orders accurately, and serve with a smile.
· Deliver exceptional 5-Star Guest Service at all times.
· Work collaboratively with team members to ensure smooth operations.
· Maintain professional relationships with co-workers, refraining from gossip.
· Answer guest questions accurately and politely.
· Support team members when needed to ensure a positive guest experience.
· Prepare, serve, and maintain all products according to brand standards for quality, consistency, and food safety.
· Demonstrate strong product knowledge, including Limited Time Offers, promotions, catering orders, and Rewards Program details.
· Perform opening and closing responsibilities as assigned.
· Maintain cleanliness, organization, and operational readiness of the store.
· Stock and rotate inventory to ensure efficiency and availability.
· Assist with upselling and guest engagement to support store sales.
· Follow portion control and preparation standards to minimize waste.
· Handle cash and other forms of payment accurately.
· Support sales goals by promoting add-ons, specials, and promotions.
Qualifications
Experience:
- Minimum of 1 year of experience in quick service, fast casual, retail, hospitality, or other customer service roles.
Knowledge, Skills & Abilities:
· Outgoing, friendly, and guest-focused personality.
· Ability to work independently and collaboratively as part of a team.
· Self-motivated and proactive in assisting guests and supporting team operations.
· Strong communication and interpersonal skills.
· Professional and enthusiastic representation of the brand.
· Enjoys engaging with guests and creating positive experiences.
Physical Demands:
· Must be able to sit, stand, or walk for extended periods; bend, kneel, twist, and lift up to 50 pounds; tolerate exposure to varying temperatures and noise levels.
· Ability to perform repetitive movements with arms, hands, and wrists.
· Ability to express or exchange ideas verbally and perceive sound by ear.
· Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
· Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 50 pounds.
· Ability to turn or twist body parts in a circular motion.
· Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
Compensation: $13.00 - $17.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Jeremiah's Frog Squad is always on the lookout for fun and upbeat individuals interested in joining our exciting team. Join Jeremiah’s Ice as we scoop up our tasty frozen treats with a smile. It’s truly a rewarding experience to brighten a customer’s day with one of our colorful, delicious treats! Apply today to Live Life to the Coolest with the Frog Squad!
(if you already have a resume on Indeed)
Or apply here.
Medical, dental, vision, short-term disability, and life insurance for eligible positions
Paid Time Off (PTO) for eligible positions
401k match
Free treats
Growth opportunities





