- Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
- Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
- Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
- Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.
- Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.
- Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
- Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
- Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
- Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
- Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.
Complete our short application today!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
COMPANY DESCRIPTION
Founded by industry experts Zachary & Christina Feinstein in 2014, The Feinstein Group is one of the most well-respected, award-winning hospitality groups in the Tampa Bay Area. Creating unforgettable, one of a kind dining experiences IS OUR PASSION. Our Team consists of some of the BEST AND BRIGHTEST in our industry. We believe a great employee deserves to be recognized. We look forward to speaking with you about the opportunities we offer.
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