General Manager
- Competitive salary
- Employee discounts
- Health insurance
- Opportunity for advancement
- Training & development
Location: Tiburon, CA Pay Rate: $110k - $130k per year
Job Summary
The General Manager (GM) is the senior on-site leader responsible for overseeing all daily operations of a The Bungalow Kitchen in Tiburon, CA. This role requires a hands-on, strategic, and people-focused leader capable of delivering a high-end fine dining guest experience while maintaining strong financial, operational, and cultural standards. The General Manager is accountable for driving revenue, managing costs, developing leaders, and ensuring a consistent, high-level guest experience that reflects the standards and identity of each Clive Collective brand.
Core Responsibilities:
Leadership & Culture
- Uphold and embody Clive Collective’s core mission, values, and service philosophy
- Lead, inspire, mentor and develop management and hourly teams
- Establish a positive, professional, and inclusive workplace culture built on mutual respect
- Drive clear, direct communication across all levels
- Setting clear expectations for all employees and ensuring accountability through consistent coaching and follow-through
- Ensure all guests receive exceptional hospitality and consistent service
- Oversee floor presence and table touches, especially during peak periods
- Drive menu and service knowledge among all FOH staff to enable genuine, educated guest interaction
- Resolve guest concerns with empathy, urgency and follow-through
- Maintain high presentation standards for food, beverages, and facility
- Identify opportunities to elevate the guest experience and improve service flow
- Oversee daily restaurant operations (FOH, BOH, and Bar)
- Ensure management adherence to and monitoring of all SOPs
- Maintain standards for cleanliness, organization, and sanitation
- Ensure compliance with health, safety, and liquor regulations
- Partner with Chef/Kitchen leadership to maintain strong BOH-FOH communication & cohesion
- Monitor and improve operational efficiency across departments
- Manage and control Labor, COGS, and controllable expenses to meet or exceed financial targets
- Review and analyze daily, weekly, and monthly financial report
- Create and manage schedules to align with business levels
- Monitor waste, over-portioning, and inefficiencies
- Identify and implement strategies to drive revenue and profitability
- Recruit, interview, hire, and onboard management and line-level staff
- Ensure all new hires receive structured and consistent training
- Conduct regular performance evaluations
- Implement coaching and progressive discipline when necessary
- Actively coach and mentor Managers and Leads, preparing them for their next leadership role within the company.
- Ensure accurate use of company systems: Toast, Restaurant365, 7Shifts, Tripleseat/Tulen, and others
- Submit reports as required by Operations and Ownership
- Maintain accurate documentation of schedules, labor, incidents, maintenance, and inventory
- Follow Clive Collective procedures & guidelines for purchasing, invoicing, and approvals
- Serve as an ambassador of the Clive Collective brand in the community
- Support marketing initiatives, events, and partnerships
- Maintain professional relationships with vendors, hotel/residential partners, and local contacts
- Represent the brand with professionalism both on and off-site
- 3–5+ years of General Manager experience in full-service fine-dining restaurants
- Proven ability to manage and lead diverse teams
- Strong financial acumen and operational knowledge
- Experience with POS, scheduling, and reporting systems
- Excellent communication and leadership skills
- Ability to thrive in fast-paced, high-expectation environments
- Strong organizational and problem-solving abilities
The Bungalow Kitchen is a coastal-inspired dining and social experience rooted in genuine hospitality, elevated cuisine, and memorable moments. Designed to feel both refined and approachable, the space blends relaxed waterfront energy with polished service, creating an environment where guests can gather for everything from casual lunches and celebratory dinners to late-night cocktails and unforgettable events. The experience is driven by thoughtful details, strong culinary execution, and a service philosophy centered around connection, personality, and making every guest feel like they belong.
Our approach focuses on creating a vibrant atmosphere where food, beverage, music, and hospitality work together seamlessly. The menu draws inspiration from coastal California living with an emphasis on fresh ingredients, shareable experiences, and dishes designed to complement both social dining and elevated occasions. Whether guests arrive from the ferry, the marina, the neighborhood, or across the Bay, the goal remains the same: deliver an experience that feels welcoming, energetic, and worth returning for time and time again.
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