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Restaurant Supervisor (Support Role) – Calypso Bar & Grill Calypso Bar and Grill

Restaurant Supervisor (Support Role) – Calypso Bar & Grill

Full Time • Calypso Bar and Grill
Benefits:
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
Position Overview

This role is designed to support operations during slower and off-peak shifts. The Restaurant Supervisor is responsible for maintaining service standards, keeping staff accountable, and handling day-to-day issues when volume does not require full management coverage.

This is a hands-on, working role—not a full-time manager position. The focus is consistency, awareness, and keeping shifts clean and controlled.

Core Responsibilities

Shift Support & Floor Oversight

  •  Oversee front-of-house operations during slower service periods 
  •  Maintain service flow, pacing, and overall guest experience 
  •  Identify and address issues early to prevent escalation 
  •  Step into service roles as needed to support the team 
  • Maintain awareness of changing volume and adjust staffing focus, pacing, and support in real time as business levels increase
Team Accountability

  •  Ensure servers, bartenders, and support staff are following standards 
  •  Provide real-time coaching and direction during shifts 
  •  Reinforce side work completion, cleanliness, and organization 
  •  Address minor performance issues and escalate when necessary 
Guest Experience

  •  Handle guest concerns quickly and professionally 
  •  Maintain a visible presence on the floor through table touches 
  •  Ensure consistent service across all sections 
Operational Standards

  •  Support opening and closing procedures 
  •  Maintain cleanliness and readiness of all front-of-house areas 
  •  Ensure compliance with alcohol service and safety standards 
Role Scope

  •  Primarily scheduled for slower, off-peak shifts (Mon–Thurs and non-peak hours)
  •  Not responsible for leading high-volume or peak shifts unless directed 
  •  Acts as a support layer to management—not a replacement for it 
Role Flexibility

  •  May be scheduled in tipped positions (server, expo, or bar support) based on business needs 
  •  May transition into a service role during a shift only at management direction or to cover a staffing gap
  •  When assigned to a tipped role, compensation and responsibilities will align with that position 
Expectations

  •  Cannot self-assign into tipped roles 
  •  Cannot take sections or shifts from scheduled staff 
  •  Must prioritize supervisory responsibilities unless reassigned 
  •  Must communicate clearly with management when issues arise 
  • Must be able to quickly transition from a slower-paced environment to a high-volume mindset and take control of the shift when needed. “Slow” shifts are not passive—Supervisor is expected to stay engaged and prepared for immediate changes in volume
Qualifications

  •  1–2 years of restaurant experience (lead or key shift experience preferred) 
  •  Ability to stay organized and composed in a fast-paced environment 
  •  Strong communication and basic leadership skills 
  •  Willingness to be hands-on and support the team as needed 
Compensation & Schedule

  • $17–$19/hour, based on experience 
  •  Opportunity to pick up tipped shifts when scheduled
  •  Part-time or full-time depending on availability 
  •  Nights and weekends required, with focus on off-peak coverage 
Compensation: $17.00 - $19.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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BENEFITS

Healthcare benefits
Flexible scheduling
Potential for promotions
50% off employee meal every shift
25% off employee discount any other day and at other locations
Free employee t-shirt